Shipping & Returns
Domestic & international shipping
UK: £4.95 - 2 to 4 working days
Europe: Starting at £12. Price depending on country - 3 to 7 working days
Rest of the World: Starting at £25 - 10 to 12 working days
Orders 1.6kg and over. Evri Tracked:
UK: £7 - 2 to 4 working days
Republic of Ireland: £15 - 2 to 5 working days
Europe: from £15 - 2 to 5 working days
USA: from £25 - 10 to 12 working days
Canada: from £25 - 10 to 12 working days
Rest of the World: from £35 - 10 to 12 working days
Shipping to the Rest of the World:
Each country has different import duty and tariff rules - please check with your local authorities. Currently, duty and customs are not included in our shipping costs.
If you have any questions, please feel free to make contact: studio@clarissaready.co.uk
Returns & exchanges
We are happy to accept returns of items that are unused with original tags, in the original packaging and in the same condition that you received it, within 21 days of receiving the parcel which will be sent back at your own cost.
If items are received that have their tags removed and appear visibly used these will not be refunded.
If returns are made outside of the return window, you will need to arrange these to be sent back to you at your own cost and a refund will be discretionary. Email: studio @clarissa ready.co.uk to notify and discuss this with us.
Customers are responsible for covering the cost of return shipments and coordinating the return with their local courier. We highly recommend using a tracked service and generally use Evri or Royal Mail. We cannot accept responsibility for parcels lost in transit and we advise you to obtain proof of postage and a tracking number.
We cannot issue refunds for price differences on sale items.
For a return, exchange or an enquiry about this please email us your order number and return reason to studio@clarissaready.co.uk and we can advise the next step.
Once we have received your return, we will process your refund within 7 working days. You will receive an email notification to alert you that a refund is being processed.
Damaged or faulty goods
If a product has been damaged in transit, the knit has been caught or is faulty please contact us so we can discuss a replacement or refund.